Your privacy is very important to us. We want to make your experience using our service to find a telecommunications or bandwidth solution as valuable and enjoyable as possible, and we want you to use our services with complete confidence.
Personal Information Collected and How It Is Used.
We collect information in different ways from visitors who access the various parts of our Services. We use this information primarily to provide you customized quotations from several, if not many, carriers that offer T1 circuits in your area. We do not share this information with any third parties beyond these carriers. We do, though, need to share some information with the carriers that are providing pricing to you through our service. This information generally includes the address of the location where service is needed and the phone numbers (LATAs) that will need to be connected to the carriers’ network. Generally we also supply them your company name to help us all track the progress of quote requests and installations. Please note, once you opt to contract with a certain carrier, only enough information is shared with the carrier to allow them to process the contract and install your circuit. This generally includes installation site contact information and billing address information (that you will provide to us at the appointed time).
Beyond disclosing just the pertinent information needed by the carriers to generate a quote and initiate service, none of your personal information collected is disclosed unless we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law.
Responses to Email Inquiries
When visitors send email inquiries to T1Solutions.com, the return email address is used to answer the email inquiry we receive. We do not use the return email address for any other purpose and does not share the return email address with any third party, except the carrier when required.
Voluntary Customer Surveys
We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.
We take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other T1Solutions.com customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.
It is T1Solutions.com’s policy not to use or share the personal information about users in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, T1Solutions.com may disclose personal information about users, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or other user policies; to operate the Services properly; or to protect T1Solutions or our users.
"Cookies" and How T1Solutions Uses Them
Partners and advertisers may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.
T1Solutions’ Commitment to Data Security
Services and Web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.
Customer Service at Quotes@T1Solutions.com